Privacy Policy

1. Who We Are

Laser and Me NYC Inc is a medical spa studio located at 347 5th Avenue, Suite 803A, New York, NY 10016. We provide medical-grade laser hair removal, Botox, skin rejuvenation, microneedling, PRP therapy, biorevitalization, laser pigmentation reduction, acne scar reduction, and laser tattoo removal services. We are the data controller for the personal information we collect in connection with our website and services.

If you have any questions about this Privacy Policy or our data practices, you may contact us at:

2. Information We Collect

We collect information that you provide directly to us, information collected automatically when you use our website, and information from third-party sources. The types of information we collect depend on how you interact with us.

2.1 Information You Provide to Us

When you book an appointment, fill out a contact form, or communicate with us, we may collect your full name, email address, phone number, mailing address, date of birth, and information about the services you are interested in or have received. We may also collect health-related information that is relevant to your treatment, including skin type, medical history, allergies, and prior aesthetic treatments. This information is necessary to provide safe and effective medical spa services.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and other diagnostic data. This information is collected through cookies, web beacons, and similar tracking technologies. We use this data to understand how visitors use our site and to improve our online experience.

2.3 Information from Third Parties

We may receive information about you from third-party booking platforms such as Vagaro, from social media platforms if you interact with our accounts, and from analytics providers. We handle all such information in accordance with this Privacy Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage our services: We use your personal and health information to schedule appointments, conduct consultations, administer treatments, and follow up on your care. This is the primary purpose for which we collect personal information.

To communicate with you: We use your contact information to send appointment confirmations, reminders, pre-care and post-care instructions, and responses to your inquiries. With your consent, we may also send promotional communications about our services, special offers, and events.

To improve our website and services: We use automatically collected data to analyze usage patterns, identify technical issues, and enhance the functionality and user experience of our website.

To comply with legal obligations: We may use and retain your information as required by applicable law, including healthcare regulations, tax requirements, and other legal obligations applicable to medical spa businesses operating in New York State.

To protect our rights and interests: We may use your information to enforce our Terms of Service, prevent fraud, and protect the safety of our clients, staff, and business.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

Service providers: We work with trusted third-party vendors who assist us in operating our website and delivering our services. These include our booking platform (Vagaro), payment processors, email service providers, and analytics tools. These vendors are contractually obligated to use your information only as directed by us and in accordance with this Privacy Policy.

Healthcare providers: In some cases, we may share relevant health information with licensed medical professionals involved in your care, including our supervising nurse practitioner or consulting physicians.

Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Laser and Me NYC Inc, our clients, or others.

Business transfers: If Laser and Me NYC Inc is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and your choices regarding your information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device that help us recognize returning visitors, remember your preferences, and analyze site traffic.

We use the following types of cookies: essential cookies that are necessary for the website to function properly; analytics cookies that help us understand how visitors interact with our site; and preference cookies that remember your settings and choices. We do not currently use advertising or retargeting cookies.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. Please note that disabling certain cookies may affect the functionality of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Medical and treatment records are retained in accordance with New York State healthcare regulations, which generally require retention of patient records for a minimum of six years from the date of service or from the date the patient reaches the age of majority, whichever is later.

When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit, secure storage of records, restricted access to personal information on a need-to-know basis, and regular review of our security practices.

While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data. If you believe your information has been compromised, please contact us immediately at [email protected].

8. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information. Residents of New York and other U.S. states may have the following rights:

Access: You may request a copy of the personal information we hold about you.

Correction: You may request that we correct inaccurate or incomplete information about you.

Deletion: You may request that we delete your personal information, subject to certain exceptions (such as information we are required to retain by law or for legitimate business purposes).

Opt-out of marketing: You may opt out of receiving promotional communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at [email protected] or (929) 755-2071. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18 without verifiable parental consent. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites, including our booking platform (Vagaro), social media platforms (Instagram, Facebook), and other resources. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our website. Your continued use of our website or services after any changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: